At wimph, your privacy matters. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you hold as a wimph player in the Philippines.
Last Updated: January 2026Your privacy is a priority at wimph. We are committed to handling your personal data responsibly, transparently, and in full compliance with applicable Philippine data protection laws, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.
This Privacy Policy ("Policy") describes how wimph ("wimph," "we," "us," or "our") collects, uses, stores, discloses, and protects the personal information of individuals ("you," "your," or "player") who access or use the wimph online gaming platform, including all associated websites, mobile applications, games, and services (collectively, the "Platform").
This Policy applies to all personal data processed by wimph in connection with the operation of the Platform and the provision of gaming services to players based in the Philippines. It should be read alongside wimph's Terms & Conditions and Responsible Gaming Policy, both of which are incorporated herein by reference.
By registering an account on the wimph Platform, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you should not use the wimph Platform.
wimph acts as the data controller in respect of the personal data collected through the Platform. As data controller, wimph determines the purposes and means of processing your personal data and is responsible for ensuring that such processing complies with applicable data protection legislation.
For all data protection enquiries, requests to exercise your rights, or complaints relating to the handling of your personal data, please contact wimph's designated Data Protection Officer (DPO) using the contact details provided in Section 15 of this Policy.
wimph has appointed a Data Protection Officer (DPO) in accordance with the requirements of the National Privacy Commission (NPC) of the Philippines. The DPO oversees wimph's compliance with the Data Privacy Act of 2012 and this Policy.
wimph collects the following categories of personal data in connection with the operation of the Platform and the provision of gaming services:
Sensitive Personal Information: Where wimph collects sensitive personal information as defined under the Data Privacy Act of 2012 (such as government ID numbers), such data is processed only to the extent strictly necessary for identity verification, KYC compliance, and the prevention of fraud and money laundering.
wimph collects personal data through the following means:
wimph processes your personal data for the following purposes:
| Purpose | Description |
|---|---|
| Account Management | Creating, maintaining, and managing your wimph account, including authentication and security. |
| KYC & Verification | Verifying your identity and age (21+) in compliance with applicable Philippine gaming and anti-money laundering regulations. |
| Payment Processing | Processing deposits and withdrawals via GCash, PayMaya, bank transfer, and debit card. |
| Gaming Services | Providing access to wimph's games, tracking game history, and calculating winnings. |
| Responsible Gaming | Monitoring gaming activity to identify problem gambling indicators and enforcing responsible gaming tools such as deposit limits and self-exclusion. |
| Fraud Prevention | Detecting, investigating, and preventing fraudulent activity, money laundering, and other illegal conduct. |
| Customer Support | Responding to your enquiries, complaints, and support requests. |
| Marketing | Sending promotional offers and updates where you have provided consent. You may opt out at any time. |
| Legal Compliance | Complying with applicable Philippine laws, regulations, and regulatory requirements, including reporting obligations to PAGCOR and the AMLC. |
| Platform Improvement | Analysing usage data to improve the performance, features, and user experience of the wimph Platform. |
wimph processes your personal data on the following legal bases as provided under the Data Privacy Act of 2012 and its Implementing Rules and Regulations:
wimph does not sell your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
⚠️ Important: wimph will never share your personal data with third parties for their own marketing purposes without your explicit consent. All third-party service providers engaged by wimph are contractually required to process your data only in accordance with wimph's instructions and applicable data protection law.
wimph retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulation. The following general retention periods apply:
Upon expiry of the applicable retention period, wimph will securely delete or anonymise your personal data in accordance with its data disposal procedures.
wimph implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:
While wimph takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for keeping your wimph account credentials confidential and for notifying us immediately of any suspected unauthorised access to your account.
wimph uses cookies and similar tracking technologies to operate and improve the Platform, personalise your experience, and analyse usage patterns. The following types of cookies are used on the wimph Platform:
You can manage your cookie preferences through your browser settings. Please note that disabling certain categories of cookies may affect the functionality of the wimph Platform. For strictly necessary cookies, no consent is required as they are essential to the operation of the service you have requested.
Under the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, you have the following rights in respect of your personal data held by wimph:
Request a copy of the personal data wimph holds about you and information about how it is being processed.
Request correction of inaccurate or incomplete personal data held about you without undue delay.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
Object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
Receive your personal data in a structured, commonly used, machine-readable format and transmit it to another controller where technically feasible.
Request that wimph restricts the processing of your personal data in certain circumstances, such as while a rectification request is being assessed.
Withdraw consent to marketing communications or other consent-based processing at any time, without affecting prior lawful processing.
Lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe wimph has not handled your personal data in accordance with applicable law.
To exercise any of the above rights, please contact wimph's Data Protection Officer using the details in Section 15. wimph will respond to all verified requests within thirty (30) days of receipt, in accordance with the requirements of the Data Privacy Act of 2012. We may need to verify your identity before processing your request.
⚠️ The wimph Platform is strictly for persons aged 21 years and above. wimph does not knowingly collect personal data from individuals under the age of 21. If wimph becomes aware that personal data has been collected from a person under 21, such data will be deleted immediately and the associated account will be closed without delay.
If you are a parent or guardian and believe that a minor has provided personal data to wimph or has accessed the Platform, please contact wimph's support team immediately using the contact details in Section 15. wimph takes underage access extremely seriously and will act promptly upon receiving such a report.
21+ Age verification is conducted as part of the wimph account registration and KYC process. Players who cannot satisfactorily verify that they are aged 21 or above will not be permitted to access the Platform's gaming features.
In certain circumstances, wimph may transfer your personal data to service providers or partners located outside the Philippines, for example in connection with cloud hosting, KYC verification, or fraud prevention services. Where such transfers occur, wimph ensures that appropriate safeguards are in place to protect your personal data, including:
You may request further information about the safeguards in place for international data transfers by contacting wimph's Data Protection Officer.
wimph reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, or wimph's data processing practices. The date of the most recent revision is indicated at the top of this page.
Where changes to this Policy are material, wimph will provide reasonable advance notice by posting a prominent notice on the Platform and, where practicable, by notifying registered players via email. Your continued use of the wimph Platform following the effective date of any amendment constitutes your acknowledgement of the revised Policy.
wimph recommends that you review this Privacy Policy periodically to stay informed of how your personal data is being protected and used.
If you have any questions, concerns, or requests relating to this Privacy Policy or wimph's handling of your personal data, please contact our Data Protection Officer. Our support team is available 24 hours a day, 7 days a week.
Data Protection Officer — wimph
Email: privacy at wimph.net
For general support enquiries: support at wimph.net
When contacting the DPO, please include your registered wimph username, a clear description of your request or concern, and any relevant supporting information to help us respond efficiently. wimph will acknowledge receipt of your request within five (5) business days and will endeavour to resolve all data privacy matters promptly and fairly.
If you are not satisfied with wimph's response to your data privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines.
Six pillars of data protection every wimph player can count on.
All data transmitted between your device and wimph is protected by industry-standard TLS encryption. Your personal and financial information travels securely at all times.
wimph's data practices are fully aligned with the Philippine Data Privacy Act of 2012 (RA 10173) and the regulations of the National Privacy Commission.
wimph has a designated Data Protection Officer who oversees all data privacy matters and is your direct point of contact for any privacy-related concerns.
wimph never sells your personal data to third parties. Your information is used solely to operate the Platform, comply with regulations, and improve your experience.
Access, correct, delete, or port your data at any time. wimph responds to all verified data rights requests within 30 days, as required by Philippine law.
wimph conducts periodic vulnerability assessments and penetration testing to keep the Platform secure and your data protected against evolving threats.
Your data is protected. Your privacy is respected. Now enjoy the full wimph experience — slots, bingo, live casino, and more.
21+ For Filipino players aged 21 and above only. ⚠️ Gambling is addictive. Know when to stop.